Receivables management

Professional collectors just in case

For SME companies in particular, shortfalls in payment can quickly become a threat to their very existence. Do you want to make sure that your debtors pay, but in a way that maintains rather than jeopardizes the business relationship? The strength of EOS mercator lies in finding the right balance between stringent focus and cooperation. We set the cash flow in motion in a friendly but firm way.

Pre-court default proceedings

In our efforts to collect the receivables entrusted to us, we initially aim for an out-of-court solution. A professionally issued written reminder or a trusting phone call with the customer often has an immediate effect in getting him or her to resume payment. However, we will also be happy to work out an answer together with your customer on-site. Personal contact in combination with an honest willingness to cooperate creates trust, making it a particularly efficient method.

Judicial debt collection

If, despite your best efforts, all these steps prove to be in vain, you should assert your right in court. EOS as debt collection service provider would act for you directly within the judicial dunning procedure. In this procedure, EOS as your experienced servicer will deal with the payment orders and writs of execution, order the bailiff and – where necessary – effect the submission of the statutory declaration all within the prescribed methods and time periods. Only in disputed proceedings the assignment of a lawyer will be necessary. If so EOS will be glad to procure you lawyers who appear in court. EOS always keep you up-to-date on the current ‘state of play’.

Long-term monitoring

If your customer’s financial situation doesn’t allow an immediate settlement of the debts, we monitor your titled receivables in the long term – for up to 30 years. After all, your customer’s financial situation can recover – and then you will benefit.